State Contact Information and Processes
The U.S. Department of Education requires disclosure to consumers residing in all states. The list below provides contact information for all 50 states, the District of Columbia, and Puerto Rico. It should not be construed as informative of agency regulation, where an institution is licensed or in which states an institution is required to be licensed.
State Contacts:
Alabama
Alabama Commission on Higher Education
PO Box 302000
Montgomery, AL 36130-2000
complaintform.aspx
Alaska
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
[email protected]
Alaska Office of Attorney General
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
[email protected]
FORM_complaint.pdf
Arizona
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
compliance.asp
Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201
[email protected]
APPENDIXJ.pdf
Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201
[email protected]
complaint_process.html
California
California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
[email protected]
complaint.pdf
Colorado
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
http://highered.colorado.gov/Academics/Complaints/default.html
Connecticut
Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
[email protected]
Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford, CT 06106
[email protected]
consumer_statementcpfr-2_rev_8-06_edited1106.pdf
Consumer Complaint Hotline: (800) 842-2649
Delaware
Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
[email protected]
Delaware Attorney General
Consumer Protection Wilmington:
820 N. French Street, 5th floor
Wilmington, DE 19801
[email protected]
District of Columbia
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, DC 20002
complaint_form_4_11.pdf
Florida
Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
[email protected]
www.fldoe.org/cie/complaint.asp
Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
rules.sos.state.ga.us/docs/392/5/06.pdf
Hawaii
Hawaii State Board of Education
PO Box 2360
Honolulu, HI 96804
[email protected]
hawaii.gov/dcca/ocp/consumer_complaint
Idaho
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037
Illinois
Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
[email protected]
Institutional Complaint Hotline: (217) 557-7359
Illinois State Board of Education
100 N. 1st Street
Springfield, IL 62777
http://webprod1.isbe.net/contactisbe/ (email)
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
http://www.illinoisattorneygeneral.gov/about/email_consumers.jsp
http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
Consumer Fraud Hotline: (800) 243-0618
Indiana
Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis, IN 46204
www.in.gov/cpe/files/sf39280-complaint.pdf
Iowa
Iowa Student Aid Commission
603 E. 12th Street, 5th Floor
Des Moines, IA 50319
[email protected]
www.iowacollegeaid.gov/images/docs/file/forms/constituentrequestform.pdf
Kansas
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
www.kansasregents.org/resources/PDF/524‐ComplaintProcedureandForm.pdf
Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319
ComplaintForm.doc
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
[email protected]
complaint_gen.pdf
Louisiana
Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821-3677
StudentComplaintProcedure.pdf
Maine
Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
[email protected]
Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
www.maine.gov/ag/consumer/complaints/complaint_form.shtml
Maryland
Maryland Higher Education Commission
839 Bestgate Road, Suite 400
Annapolis, MD 21401-3013
www.mhec.state.md.us/career/pcs/gripe.asp
Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
[email protected]
web.oag.state.md.us/editor/customer/onlineformhelpers/formviewer.aspx?filename=MUGeneral.htm
Consumer Protection Hotline: (410) 528-8662
Massachusetts
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
complaintprocess.asp
Michigan
Michigan Department of Labor & Economic Growth
Office of Postsecondary Services
Proprietary School Unit Staff
201 N. Washington Sq.
Lansing, MI 48913
www.michiganps.net/complaint.aspx
Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
www.ohe.state.mn.us/oheContactForm.cfm (email)
Minnesota Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
ComplaintForm.pdf
Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
Mississippi Commission of Proprietary Schools and College Registration
3825 Ridgewood Road
Jackson, MS 39211-6453
Consumer Protection Division
Office of the Attorney General
State of Mississippi
PO Box 22947
Jackson, MS 39225-2947
www.ago.state.ms.us/index.php/contact (email)
MSAGO_Complaint_Form.pdf
Missouri
Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
[email protected]
Montana
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201
Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
[email protected]
complaintform.pdf
Nebraska
Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005
Nebraska Department of Education
Investigations Office
301 Centennial Mall South
PO Box 98987
Lincoln, NE 68509-4987
Complaint-form.pdf
Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
consumer_complaint.htm
Consumer Protection Hotline: (800) 727-6432
Nevada
Nevada Commission on Postsecondary Education
3663 East Sunset Road
Suite 202
Las Vegas, Nevada 89120
www.cpe.state.nv.us/CPE%20Complaint%20Info.htm
New Hampshire
New Hampshire Postsecondary Education Commission
3 Barrell Court #300
Concord, NH 03301-8531
www.nh.gov/postsecondary/complaints
New Jersey
New Jersey Commission on Higher Education
PO Box 542
Trenton, NJ 08625
[email protected]
New Jersey Department of Labor and Workforce Development
1 John Fitch Plaza
PO Box 110
Trenton, NJ 08625-0110
[email protected]
ConflictResolutionQuestionnaire.pdf
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
ocp.pdf
New Mexico
New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505
ComplaintForm.pdf
New York
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
[email protected]
www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, NY 12234
New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza – Suite 2101
Albany, NY 12223-1556
www1.consumer.state.ny.us/cpb/CauComplaintForm.html
North Carolina
North Carolina Community College System Office of Proprietary Schools
200 West Jones St.
Raleigh, NC 27603
StdtCompltForm.pdf
North Carolina Consumer Protection
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001
Complaint-Form.aspx
North Dakota
North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
[email protected]
North Dakota Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E. Interstate Ave. Suite 200
Bismarck, ND 58503-5574
www.ag.state.nd.us/cpat/PDFFiles/SFN7418.pdf
Ohio
Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403
Columbus, OH 43215-3138
scr.ohio.gov/LinkClick.aspx?fileticket=%2bwaKHWPRAH8%3d&tabid=68
Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414
Ohio Attorney General
Consumer Protection Section
30 East Broad Steet, 14th floor
Columbus, OH 43215-3400
www.ohioattorneygeneral.gov/consumercomplaint
Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard
Suite 250
Oklahoma City, OK 73118-2864
Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
www.oag.state.ok.us/oagweb.nsf/ccomp.html
Oregon
Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401
Oregon Department of Education
Private Career Schools Office
255 Capitol Street NE
Salem, OR 97310-0203
complaint-procedures.doc
Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096
concompform.pdf
Pennsylvania
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
BCP_Complaint_Form.pdf
Puerto Rico
Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR 00910-1900 Puerto Rico Department of Justice
PO 9020192
San Juan, PR 00902-0192
Rhode Island
Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903
Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
ConsumerComplaintForm.pdf
South Carolina
South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201
Complaint_procedures_and_form.pdf
South Dakota
South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545
South Dakota Office of Attorney General
Division of Consumer Protection
1302 E. Hwy 14 Suite 3
Pierre, SD 57501-8053
ConsumerComplaintForm.aspx
Tennessee
Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
ComplaintForm.rtf
Texas
Texas Workforce Commission
Career Schools and Colleges – Room 226-T
101 East 15th Street
Austin, TX 78778-0001
www.twc.state.tx.us/svcs/propschools/ps401a.pdf
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
www.oag.state.tx.us/consumer/complaintform.pdf
Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
[email protected]
consumerprotection.utah.gov/complaints/index.html
Vermont
Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001
Virginia
State Council of Higher Education for Virginia
101 N. 14th St.
James Monroe Building
Richmond, VA 23219
[email protected]
StudentComplaintInformation.pdf
Washington
Washington Higher Education Coordinating Board
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430
[email protected]
ConsumerInformation.asp
Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105
[email protected]
PCS_Complaints.asp (instructions)
Washington State Office of the Attorney General
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100
(email)
(complaint form)
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800
Community and Technical College System of West Virginia
1018 Kanawha Blvd. E., Ste. 700
Charleston, WV 25301
West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
http://www.wvago.gov/pdf/general-consumer-complaint-form.pdf
Wisconsin
Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor
P.O. Box 8696
Madison, WI 53708
[email protected]
eab.state.wi.us/resources/complaint.asp
Wyoming
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
Attorney General’s Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002
